Emergencies and out-of-hours care

Call 999 immediately. Do not wait for the pharmacy to open and do not come here first.

Call 999 for signs of a heart attack or stroke, severe difficulty breathing, heavy bleeding that will not stop, loss of consciousness, a seizure that will not stop, severe allergic reaction, or a serious injury.

If someone has taken too much of a medicine, or swallowed something they should not have, call 999 or 111 straight away and take the packaging with you.

For urgent medical help that is not life-threatening, call 111 or use 111.nhs.uk. It is free, available 24 hours a day, and can direct you to an out-of-hours GP, an urgent treatment centre or a late-opening pharmacy.

NHS 111 can also arrange an urgent supply of a regular medicine if you have run out outside pharmacy opening hours.

Our opening hours are listed on our contact page. Outside those hours, some pharmacies in the area open late and on Sundays, and rota arrangements cover bank holidays.

The quickest way to find one that is open right now is the NHS pharmacy finder at nhs.uk, or by calling 111.

During opening hours, come in or call us on 0208 840 4464. In many cases a pharmacist can make an emergency supply of a prescription-only medicine you normally take, at their professional discretion, so you are not left without it.

Bring the empty packaging or a repeat slip if you have one. There are limits on what can be supplied this way, and controlled drugs are more restricted.

The best way to avoid this situation is to order repeats a week before you run out and nominate us so your prescriptions arrive electronically. You can nominate us here.

For a lot of common conditions you do not need a GP appointment at all. Under NHS Pharmacy First our pharmacists can assess and, where appropriate, treat sore throats, earache in children, sinusitis, impetigo, shingles, infected insect bites and uncomplicated urinary tract infections in women, including supplying antibiotics where clinically needed.

There is no charge for the consultation and you do not need to be registered with a local GP. See our Pharmacy First page for details.

If you or someone else is in crisis, call 999 if there is immediate danger to life. Otherwise call 111 and select the mental health option to reach your local crisis service, 24 hours a day.

The Samaritans are available free, day or night, on 116 123. Shout offers support by text on 85258. You will not be judged and you do not have to be suicidal to use them.

For severe dental pain, facial swelling or a dental injury, call 111 for urgent dental services. A pharmacist can advise on pain relief in the meantime but cannot treat the underlying problem.

For sudden loss of vision, severe eye pain, a chemical splash or an object in the eye, go to an emergency department or call 111 immediately. Do not delay.